FAQ
Answers to the most common questions about Neelwin.
Account
How do I create a Neelwin account?
Visit neelwin.club and click Register. Enter your mobile number and create a password. Verify via OTP. Registration is free and takes under one minute.
I forgot my password — what should I do?
Click "Forgot Password" on the login page. Enter your registered mobile number to receive an OTP. Use the OTP to reset your password.
Can I have multiple accounts?
No. Each player is allowed only one account on Neelwin. Multiple accounts may result in suspension. If you have trouble with your account, contact our support team.
Deposits
What is the minimum deposit amount?
The minimum deposit on Neelwin is ₹100. There are no deposit fees. Visit our Deposit page for all available payment methods.
How long does a deposit take?
UPI, Paytm, PhonePe and GPay deposits are credited instantly. Bank transfers (NEFT/IMPS) may take up to 30 minutes.
Which payment methods are accepted?
Neelwin accepts UPI, Paytm, PhonePe, Google Pay, Bank Transfer (NEFT/IMPS/RTGS) and USDT (TRC20 crypto).
Withdrawals
What is the minimum withdrawal amount?
The minimum withdrawal is ₹200. There are zero withdrawal fees on all payouts.
How long do withdrawals take?
Withdrawals are processed within 5–30 minutes. UPI payouts are usually instant. Bank transfers may take up to 30 minutes.
Why is my withdrawal pending?
Withdrawals may be delayed during peak hours. If your withdrawal is pending for more than 1 hour, please contact our 24/7 support team.
Games
What games are available on Neelwin?
Neelwin offers Colour Prediction (Wingo), Aviator, Teen Patti, Andar Bahar, Roulette, Baccarat, Dragon Tiger, Slots, Fishing and many more. See our Games page for the full list.
Are the games fair?
Yes. All games on Neelwin use certified Random Number Generators (RNG) to ensure completely fair and random results on every round.
Support
How do I contact Neelwin support?
Our support team is available 24/7 via live chat on the Neelwin platform. Visit neelwin.club and click the chat button.